Last Updated: April 2026

Thank you for choosing Summit 3D Pty Ltd
(“Summit 3D”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act (POPIA). If you have any questions or concerns regarding our policy or our practices, please contact us at info@summit3d.co.za.

1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products, or otherwise contacting us.Automatically
Collected Information: When you visit our site, we automatically collect certain information such as your IP address, browser type, and device characteristics. This is used for technical security and internal analytics.
Mobile Device Data: We may request access to location-based information or push notifications to improve your service experience. You can opt out of this via your device settings.
Social Media Logins: If you choose to register using a social media account (like Facebook or Google), we receive certain profile information as permitted by that provider.

2. HOW DO WE USE YOUR INFORMATION?
In South African law, we are the "Responsible Party." We process your information for:
Contract Fulfillment: To manage your orders, payments, and deliveries.
Legitimate Interests: To improve our products, perform data analysis, and secure our website.
Consent: To send you marketing and promotional communications (which you may opt out of at any time).
Legal Compliance: To comply with tax, accounting, or law enforcement requirements.

3. WILL YOUR INFORMATION BE SHARED?
We only share information with third parties in the following circumstances:
Service Providers: Such as payment gateways (e.g., PayFast/Peach Payments) and courier companies to fulfill your order.
Legal Obligations: Where required by South African law or the Information Regulator.
Business Transfers: In the event of a merger or sale of company assets.
With Consent: We will never sell your personal information to third parties for marketing purposes without your explicit "opt-in" consent.

4. COOKIES AND TRACKING
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings, though disabling them may affect the functionality of our website.

5. INTERNATIONAL DATA TRANSFERS
Some of our service providers (such as cloud hosting or software platforms) may be located outside of South Africa.
We ensure that these third parties are subject to laws or agreements that provide a level of protection similar to POPIA.

6. DATA SECURITY
We have implemented appropriate technical and organizational security measures (such as SSL encryption) to protect your personal information. While we strive to protect your data, please be aware that no transmission over the internet is 100% secure.

7. DATA RETENTION
We keep your information only as long as necessary for the purposes set out in this policy, or as required by South African law (e.g., keeping financial records for 7 years as required by SARS).

8. YOUR PRIVACY RIGHTS (POPIA)As a "Data Subject" in South Africa, you have the following rights:
Right of Access: You may request a record of the personal information we hold about you.
Right to Correction: You can request that we update or correct inaccurate information.
Right to Objection: You may object to the processing of your information for direct marketing.
Right to Erasure: You may request that we delete your data (subject to legal retention requirements).
Right to Complain: If you feel we are not processing your data lawfully, you have the right to lodge a complaint with the South African Information Regulator.

9. MINORS
We do not knowingly collect data from children under the age of 18 without the consent of a parent or guardian. If we learn such data has been collected, we will delete it immediately.

10. CONTACT US
If you wish to exercise your rights, or if you have questions about this policy, please contact our Information Officer:
Summit 3D Pty Ltd Email: info@summit3d.co.za
Address: Shop 10c, Pretty Gardens, Bloemfontein, South Africa

Information Regulator (South Africa): JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 Email: complaints.IR@justice.gov.za